Boundmotor, we want you to be completely satisfied with your purchase and we believe in the products which we sell.

Standard return policy

Please note once you buy any product(s) you can only get repair service. We don’t offer returns. Meaning we will send you the product to fix/resolve the issue. (non-human damaged).

we do not accept product returns for any reason. Our 180-Day warranty guarantees that your board will be 100% free from defects, awesome and ready to ride when you get it.

These terms and conditions are accepted once an order is placed.

Refunds (if applicable)

  • We can refund your payment if your order has not begun to been processed.
  • We don’t refund your order once the products you have ordered are being built.
  • We don’t refund after your order has shipped out.
  • We don’t refund when there is an issue with the product you received, rather we fix the board in accordance with our warranty and send you free replacement parts (in certain cases you might need to cover the shipping cost for it). 
  • We don’t accept returns.

If you are approved for a refund, your refund will then be processed through your original payment method within 5-10 business days.


Pre-orders purchases are not eligible for a refund or a return. A pre-order can be refunded for store credit only before the product has shipped.

Chargeback policy

All fraudulent chargebacks are investigated and will be prosecuted to the fullest extent of the law.

Product listing disclaimer

Product listings are updated as often as we can for the every item. Products are improved and upgraded quite frequently and photos may slightly vary. If the item is no longer available under our discretion we will offer a similar or upgraded product.

Acceptance of this policy

By purchasing from our website, you agree to all the policies within our return & warranty policy page.